Shipping policy

At Aasma Astrology Matrix Services LLP, we strive to ensure your spiritual products reach you safely, securely, and on time. Our shipping policy is designed to provide transparency and convenience for all our valued customers.

Order Processing Time

  • All orders are processed within 3-4 business days after payment confirmation.

  • During festivals or special promotions, processing may take up to 6 - 7 business days.

  • You will receive a confirmation email once your order has been successfully processed and shipped.

Shipping Methods & Delivery Time

We partner with trusted courier services like Delhivery and Blue Dart to deliver your orders across India.

Shipping Method

Estimated Delivery Time

Notes

Standard Shipping

4–7 business days

Most locations in India

Remote Areas

7–10 business days

Some remote areas may take longer

 

International shipping is available on select products. Delivery timelines and charges vary depending on the destination.

Shipping Charges

  • Standard shipping charges are calculated at checkout based on order weight, size, and location.

  • Free shipping is offered on orders above ₹999 within India.

  • For international orders, shipping costs will be calculated at checkout.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or SMS.

  • Use this tracking ID on the courier partner’s website to monitor your shipment in real time.

Packaging

  • All products, including Gemstones, Crystals, Rudraksha, Yantras, and Spiritual Accessories, are carefully packed to prevent damage during transit.

  • We use eco-friendly and protective packaging to ensure your items reach you in perfect condition.

Shipping Restrictions

  • Certain spiritual items may be restricted for international shipping due to customs regulations.

  • We are not responsible for delays caused by the courier service, customs, or incorrect shipping information provided by the customer.

Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us within 7 days of delivery at order@astrologymatrix.in or +91 8851474649

  • We will coordinate with the courier service to replace or refund your order as per the situation.

Contact Us

For any queries related to shipping, delivery, or order tracking, reach out to us at:

Email: support@astrologymatrix.in

We are committed to ensuring a smooth and secure delivery experience for all our customers.